Technical launch checklist
Review the launch switches that turn cart review, bids, offers, seller tools, hub handoff, and support flows into launch-ready commerce.
Checkout Execution
- Cart review shows item price, offer state, auction close, handoff choice, fees, and buyer acknowledgement before any payment boundary.
- Connected checkout needs authorization, refund paths, tax handling, fraud holds, receipts, and clear cancellation rules.
- Seller-facing finance pages should mirror the same fee math so buyers and sellers see a consistent order story.
Seller Payout Setup
- Seller finance screens show estimated earnings, service lines, hold reasons, refund impact, and release timing.
- Connected seller payout setup needs identity review, tax profile, payout account status, reserve rules, statement exports, and permissioned review.
- Operators need clear hold aging, refund exposure, category concentration, and seller support ownership.
Identity and Roles
- Account verification separates buyer trust, seller limits, hub release rules, staff permissions, and privacy boundaries.
- Connected accounts need sign-in, recovery, role assignment, staff escalation, account limits, and secure audit history.
- Hub staff and support staff should see only the order, item, and case information needed for their area.
Notification Delivery
- Inbox screens group bid alerts, offer updates, seller messages, pickup reminders, support updates, and preference controls.
- Connected delivery needs receipt, outbid, pickup, report, refund, seller action, and support notice templates.
- Every notice should link back to the relevant order, listing, offer, case, or pickup window.
Media and Evidence
- Listing pages, hub intake, reports, and item checks define the photos, serial images, certificates, packaging proof, and condition notes buyers expect.
- Connected media activation needs upload limits, document retention, safe-file review, private evidence access, and staff-visible history.
- Evidence quality should drive listing ranking, report outcomes, hub acceptance, and seller coaching.
Carrier and Pickup Handoff
- Shipment and pickup views show packing choices, tracking events, insurance holds, QR release, pickup windows, and issue documentation.
- Connected handoff needs label purchase, carrier events, pickup confirmation, no-show handling, insurance rules, and scan history.
- Hub routes should expose service pressure before buyers feel delays.
Support Staffing
- Support cases collect required documents, buyer notes, seller response, staff timeline, category impact, and resolution path.
- Connected support needs ownership queues, response targets, escalation rules, refund authority, fraud review, and case audit history.
- Operators need staffing pressure, open-case aging, seller delay risk, and hub issue volume in one board.
Launch Guardrails
- Noindex posture, placeholder domains, explicit deploy package, route coverage, policy pages, and secret checks stay visible until the owner flips launch status.
- Launch requires legal approval, service provider approval, support coverage, seller communication, domain switch, and incident response contacts.
- Each activation area should have an owner, evidence route, readiness status, and rollback plan.
Commerce Integration
Route contracts, identity scopes, listing actions, bid and offer events, order events, and launch controls.
API Access
App review, sandbox keys, scopes, event delivery, rate limits, audit logs, and owner approval.
Retail Hub Activation
Store setup, staff roles, custody, pickup release, packing bench, support routing, and launch gates.
Network Rollout
Market selection, hub tiers, seller cohorts, service gates, event cadence, and rollback rules.
Launch Rehearsal
Timed launch practice, owner roles, service watch, support drills, rollback, and evidence packet.
Owner Handoff
Launch ownership, service gaps, route evidence, package safety, and approval requirements.
Launch Decision
Approved scope, deferred items, blockers, rollback controls, and evidence checklist.
Service Health
Storefront availability, checkout review, listings, search, hubs, messages, support, and providers.
Checkout Review
Cart items, handoff choice, fees, seller terms, and buyer acknowledgement.
Tax & Fee Estimate
Tax rules, service-line labels, fee-rule versions, receipt fields, and owner approval.
Payment Readiness
Authorization, credits, seller releases, refunds, chargebacks, and tax readiness.
Policy Pack
Buyer, seller, hub, payment, privacy, support, and owner approval requirements.
Terms & Consent
Buyer acknowledgements, seller agreement, auction rules, privacy notice, and launch approval.
International Shipping
Country rules, customs details, duties, restrictions, return paths, notices, and rollback controls.
Localization Preferences
Language storage, regional formats, translated notices, policy versions, and fallback rules.
Unit Economics
Fees, seller releases, hub costs, refund exposure, support staffing, and launch review.
Monetization Controls
Billing rules, placement labels, seller notices, reporting jobs, support scripts, and launch gates.
Verification Center
Buyer trust, seller limits, role permissions, privacy boundaries, and hub release.
Account Preferences
Alert choices, saved handoff settings, privacy boundaries, and account safety cues.
Privacy & Data
Provider review, data minimization, retention rules, and access controls.
Security Response
Incident contacts, provider issues, recovery steps, and launch rollback.
Domain Launch
DNS cutover, SSL, redirects, noindex release, monitoring, and rollback before custom domains.
Compliance Readiness
Payment posture, seller verification, tax records, privacy, restricted items, and audit trails.
Settlement Ledger
Order value, seller earnings, holds, refunds, release state, and finance review.
Shipment Handoff
Labels, tracking, QR pickup, insurance holds, issue notes, and support ownership.
Delivery & Pickup
Carrier events, pickup release, issue handling, and logistics launch requirements.
Inbox & Alerts
Bid, offer, pickup, seller message, support, and preference surfaces.
Notification Preferences
Consent records, channel readiness, quiet hours, delivery logs, rate limits, and support fallback.
Notification Delivery
Notice templates, delivery states, fallbacks, owner gates, and support escalation.
Mobile App Readiness
Install behavior, alert routing, pickup reminders, order fallback, and app quality review.
Communications
Alert templates, message context, delivery preferences, support notices, and provider requirements.
Staff Queue
Support cases, seller delays, trust holds, hub issues, and escalation paths.
Employee Accounts
Role assignments, shift coverage, access boundaries, training, quality review, and deactivation.
Support Operations
Staffing, evidence handoff, response targets, refund authority, appeal timing, and quality review.
Media Evidence
Photo proof, certificates, hub images, packing photos, reports, and redaction rules.
Current demo state
Commerce actions are inspectable.
The demo shows cart review, bids, offers, messages, reports, hub handoff, seller finance, and account flows using guided data in the browser.
Future platform state
Connected services need approval.
Launch needs checkout execution, seller payout setup, identity review, notification delivery, upload storage, carrier events, support staffing, and owner sign-off.