Settlement ledger
Show sellers and operators how order value, service lines, earnings, holds, refund impact, and release status stay understandable before money movement services exist.
Order Ledger
- Each order row keeps item price, accepted offer or auction close, service lines, handoff type, and seller earnings together.
- Sold, shipped, hub pickup, return-requested, and report-open states affect the release label.
- Seller statements should explain the math without exposing private buyer details.
Fee Breakdown
- Marketplace, auction, hub intake, packing, pickup, and shipment service lines stay separate.
- Category-specific fee notes sit beside cards, GPUs, sneakers, local pickup, art, books, auto, garden, and home goods.
- Estimated earnings can appear before listing, after sale, and after report resolution.
Hold Reasons
- Open report, missing handoff proof, damaged item claim, hub release mismatch, restricted-item review, or seller verification can hold a row.
- Every hold needs a reason, owner, evidence state, and next step visible to the seller.
- Resolved holds should leave a clear note for support and operator review.
Refund Impact
- Refund requests connect to order snapshot, report case, item photos, seller response, and handoff proof.
- Seller statements show whether a case is awaiting evidence, under review, resolved, or returned to release.
- Chargeback handling belongs to launch readiness and is not executed in this demo.
Seller Statement
- Sellers need gross sale, service lines, estimated take-home, hold status, report status, and release timing in one view.
- Statements should separate auction wins, buy-now orders, accepted offers, timed drops, and local pickup.
- This demo does not collect bank, tax, wallet, card, or private identity details.
Operator Review
- Operators need visibility into hold aging, refund pressure, support workload, seller standing, and hub release exceptions.
- Finance review should connect to trust, support, seller health, and hub command surfaces.
- Launch-ready commerce needs permissioned audit history before any money movement is enabled.
Seller Orders
Order status, proof state, report response, payout holds, and release triggers.
Seller Finance
Fee estimates, earnings snapshots, payout readiness, refund holds, and tax-readiness status.
Seller Payout Settings
Release schedule, reserve rules, hold reasons, statement destinations, and finance approval.
Payment Readiness
Authorization, credits, seller releases, refunds, chargebacks, and tax readiness.
Wallet & Split Payments
Applied balance, split tender, refund routing, statement trail, and hold impact.
Aligned Ownership
Participation value, ownership-linked rewards, seller statement lines, and simulated approval gates.
Tax & Fee Estimate
Buyer totals, service lines, estimated taxes, refund adjustments, and seller statement impact.
Tax & Records
Order record trail, statement exports, retention rules, and finance approval.
Receipts & Invoices
Buyer receipts, seller statements, refund adjustments, tax lines, and export package.
Unit Economics
Fee lines, hub services, refund pressure, release holds, and support cost.
Returns Center
Eligibility, evidence, seller response, hold status, and support ownership.
Payment Disputes
Order evidence, refund reserves, seller hold impact, finance review, and owner approval.
Appeals Center
Decision history, refund impact, seller holds, and finance review context.
Insurance & Claims
Damage review, reserve impact, seller holds, claim aging, and finance ownership.
Order Tracking
Pickup, shipment, review, report timeline, and release context.
Operator Finance
Unit economics, support load, category mix, and launch-readiness gaps.
Current demo state
Ledger clarity without money movement.
The demo shows order rows, service lines, seller earnings, hold reasons, refund impact, and release status without collecting financial details.
Future platform state
Settlement launch requirements.
Launch-ready commerce needs reconciliation approval, seller payout setup, tax reporting, refund rules, dispute review, permissioned audit logs, and statement exports.