Compliance readiness
Give an owner one place to review the compliance work needed before payments, seller releases, high-value categories, local pickup, and support operations move beyond a guided demo.
Payment Compliance
- The current demo does not collect card, bank, wallet, address, or tax details.
- Payment launch needs processor approval, authorization handling, refund controls, chargeback review, reconciliation, staff permissions, and clear customer notices.
- Any payment form, stored payment method, or seller release action should stay blocked until the owner approves the provider, policy, support, and audit plan.
Seller Verification
- Seller eligibility should separate public seller reputation from private review notes, tax status, payout status, and category limits.
- High-value cards, electronics, sneakers, art, and local pickup items can require stronger seller status before publishing or promotion.
- Every limit needs a seller-visible reason, appeal path, staff owner, and retained decision history.
Consumer Protection
- Buyer-facing policies should explain item proof, condition evidence, returns, refunds, missing-item reports, damaged shipment reports, and pickup release rules.
- Support outcomes need consistent timelines, evidence requirements, buyer notices, seller notices, and appeal windows.
- Reviews should stay limited to completed purchases or won auctions.
Tax and Records
- Seller tax status, statements, fee lines, refund impact, hub service lines, and retained order records need owner-approved rules before live seller payouts.
- Record exports should separate seller-visible financial records from private buyer data, support notes, staff notes, and identity review details.
- Retention rules should cover orders, reports, media evidence, seller finance, tax records, appeals, and legal holds.
Privacy and Data
- The demo stays informational and avoids asking visitors for sensitive personal information.
- Launch needs a processor inventory, retention schedule, staff access review, deletion handling, export handling, incident ownership, and customer notice approval.
- Private account checks, payment setup, tax records, support evidence, and staff notes should never appear on public listing pages.
Restricted Items
- Restricted inventory rules should cover prohibited items, category-specific proof, hub rejection reasons, seller education, takedown timing, and appeal ownership.
- Local intake should give staff a clear reject, hold, approve, or escalate path without relying on vague labels.
- Repeated issues should connect restricted-item decisions to seller limits and risk review.
Audit Trail
- Compliance decisions should retain prior state, new state, owner, reason, route, evidence link, customer-visible status, and rollback path.
- Owner review should cover launch approvals, policy versions, staff permissions, support decisions, seller limits, payment settings, and domain release.
- Evidence should remain easy to inspect from the operator console without exposing private customer data.
Launch Gate
- A public launch should wait for payment posture, seller verification, tax records, privacy controls, restricted item policy, support staffing, incident contacts, and domain approval.
- Each launch wave should identify which categories, hubs, seller groups, and checkout actions are approved.
- Rollback should be able to pause payments, seller releases, new listings, search indexing, custom domains, and promoted placement.
Identity Checks
Buyer trust, seller limits, business review, pickup release, privacy boundaries, and appeals.
Payment Readiness
Authorization, credits, seller releases, refunds, chargeback review, tax readiness, and finance ownership.
Seller Compliance
Eligibility, category permissions, records, holds, and appeal paths.
Tax & Records
Seller status, order records, statement exports, retention, and approval.
Policy Pack
Buyer, seller, payment, privacy, support, hub, and restricted-item policy ownership.
Privacy & Data
Data boundary, retention, access, processor review, incident response, and launch approval.
Access & Audit
Role permissions, staff actions, approval records, private-data boundaries, and launch review.
Restricted Items
Rejected inventory, prohibited categories, hub rejection, seller education, and staff review.
International Shipping
Country eligibility, customs details, restricted categories, duties, return paths, and approval gates.
Launch Decision
Approved scope, blockers, evidence checklist, rollback controls, and owner sign-off.
Current demo state
Compliance is represented as owner-review evidence.
The static demo shows payment posture, seller checks, tax records, consumer protection, privacy, restricted-item rules, audit trails, and launch gates without collecting sensitive data.
Future platform state
Live compliance needs signed operating controls.
Launch needs approved providers, documented policies, seller verification, tax handling, incident contacts, staff permissions, support staffing, retained records, and owner-controlled rollback.