Current restricted item policy

Prohibited and restricted items

Restricted inventory rules protect buyers, sellers, hubs, and staff by keeping unsafe or illegal goods out of listing, auction, pickup, and event flows.

ListingBlocked before feed
AuctionRemoved from live areas
Hub intakeRejected at counter
SellerEducation or restriction

Blocked Items

  • Illegal goods, stolen property, counterfeit items, unsafe items, fraudulent documents, and prohibited weapons.
  • Items that cannot be legally shipped, transferred, verified, or safely handled should not appear in the marketplace.
  • Category pages should show accepted inventory separately from restricted inventory.

Listing Checks

  • Restricted terms, weak photos, suspicious pricing, and category mismatch can move listings into review.
  • Staff can remove listings from feed, search, auction, pickup, saved search, and promotion.
  • Seller receives a clear reason and next step when an item is held.

Hub Intake

  • Counter staff reject restricted goods before condition photos, packing, or pickup release.
  • Rejected intake records keep item type, seller, reason, and staff note.
  • Live drops only include eligible inventory.

Seller Impact

  • First-time errors can route to education and listing correction.
  • Repeated or serious violations can reduce visibility, pause listings, or block selling access.
  • Operator queue keeps the evidence, owner, and escalation state visible.

Blocked Digital Items

  • Whole accounts, shared accounts, recovery credentials, license keys, copied files, off-platform delivery, and screenshots offered as ownership proof are prohibited.
  • Account-bound, soulbound, trade-locked, region-blocked, age-restricted, cash-equivalent, or publisher-unsupported items cannot be listed.
  • Only an active publisher permission program and authoritative ownership and transfer service can unlock a supported digital item.

Staff Queue

Review how restricted listing holds move through support, trust, seller ops, and hub ops.

Hub Standards

See accepted categories, intake checks, and restricted-item handoff rules.

Policy Pack

Review restricted items alongside buyer protection, seller standards, hub handoff, and support escalation.

Moderation Review

Connect restricted items to listing reports, staff decisions, seller appeals, evidence review, and owner approval.

Seller Standards

Connect restricted-item attempts to seller education, visibility limits, appeal paths, and account standing.

Digital Marketplace

See the publisher-authorized transfer boundary and blocked-item states.

Current demo state

Clear restricted-item rules.

Listing blocks, auction removal, hub intake rejection, seller education, and staff queue ownership are visible from public policy paths.

Future platform state

Launch-ready enforcement needs.

Automated listing review, category restrictions, staff permissions, seller limits, appeals, and audit history need live services.