Access and audit
Review role permissions, staff actions, approval history, privacy boundaries, support ownership, hub release rules, seller limits, and launch review evidence.
Role Permissions
- Buyers, sellers, support staff, trust reviewers, hub staff, marketplace operators, and admin reviewers should only see actions they need.
- Permission groups should separate public profile data from private account checks, seller finance, support cases, and staff notes.
- Role changes need an owner, reason, timestamp, and rollback path before launch.
Staff Action Trail
- Listing holds, report decisions, seller limit changes, pickup release overrides, refund decisions, and restricted-item removals need visible reason notes.
- Every action should retain prior state, new state, owner, route, evidence link, and customer-visible message status.
- Private staff notes should stay separated from buyer and seller messages.
Approval History
- Policy changes, fee updates, launch waves, service activation, payment readiness, hub rules, and seller programs need clear approval owners.
- Approval records should show effective date, affected routes, reviewer, notice status, and rollback note.
- Company review should be able to see which decisions are ready, pending, or blocked.
Privacy Boundary
- The demo does not ask visitors to enter card, bank, tax, address, private message, or sensitive identity details.
- Live access review needs data minimization, retention rules, staff visibility limits, deletion workflow, and processor notices.
- Public route evidence should never expose private customer fields.
Support Ownership
- Cases need an owner, queue, priority, evidence state, next action, response target, escalation path, and outcome reason.
- Support actions should connect to order status, seller standing, hub evidence, refund review, and buyer notices.
- Reopened cases should preserve the original timeline and the new trigger.
Hub Release Controls
- Pickup release overrides need item match, order match, release code, staff note, buyer confirmation, and issue window.
- Hub custody notes should show intake owner, storage state, packing proof, pickup state, and exception handling.
- Wrong item, no-show, damage, or missing item reports should point back to the release record.
Seller Limits
- Category permissions, listing limits, live-event access, bulk import controls, payout readiness, and promotion eligibility should all be auditable.
- Seller limit changes need reason notes, appeal path, expiration or review date, and customer-facing explanation where appropriate.
- Repeated support issues should connect seller limits to evidence rather than vague account labels.
Launch Review Evidence
- Before launch, owner review should confirm route coverage, noindex posture, scoped deployment package, policy approvals, support ownership, and service gates.
- Audit readiness should connect access rules to operator console views, Supabase views, guard scripts, and deployment verification.
- This route is review evidence only and does not expose live staff systems.
Account Security
Role changes, support access logs, device sessions, recovery paths, and privacy-safe controls.
Verification Center
Buyer trust, seller status, finance readiness, role permissions, and privacy boundaries.
Account Roles
Buyer, seller, staff, finance, operator, and role-change audit readiness.
Staff Queue
Support, trust, seller operations, hub issues, evidence, and next actions.
Employee Accounts
Staff roster, role assignments, access boundaries, shift coverage, training, and deactivation.
Risk Review
Listing holds, account checks, bid review, report patterns, and decisions.
Seller Compliance
Eligibility, category permissions, records, holds, appeals, and seller limits.
Business Seller
Team roles, owner approvals, bulk changes, finance access, and seller organization controls.
Policy Pack
Policy ownership, notices, version history, and approval requirements.
Compliance Readiness
Payment posture, seller checks, tax records, privacy, restricted items, and audit trails.
Privacy & Data
Data boundary, retention, access limits, processor review, and launch approval.
Security Response
Staff access issues, suspicious activity, incident evidence, and rollback controls.
Service Activation
Provider approval, identity, notifications, media evidence, carriers, and staffing.
API Access
App registry, sandbox keys, permission scopes, event delivery, rate limits, and audit logs.
Launch Decision
Approval scope, deferred items, blockers, rollback controls, and evidence checklist.
Owner Handoff
Evidence bundle, service gaps, deployment safety, ownership controls, and acceptance checks.
Integration Evidence
Route coverage, data-layer views, deployment checks, noindex controls, and guard scripts.
Current demo state
Access and audit are shown as review paths.
The demo connects role permissions, staff queues, support cases, seller limits, policy approval, service activation, owner handoff, and route evidence as static review surfaces.
Future platform state
Live operations need enforceable permissions.
Launch needs sign-in, staff identity, permission checks, audit logs, approval workflows, private data controls, security review, and monitored access changes.