Receipts and invoices
Show how buyers, sellers, support teams, and marketplace owners could review order paperwork without exposing payment credentials or private tax details.
Receipts are preview-only records and do not display wallet keys, bank details, payout credentials, tax IDs, or address records.
Next step: trace the order record
Use receipts to connect checkout review, order status, refund impact, and support evidence without exposing credentials or private tax details.
Buyer Receipt
- Receipt view should show item title, seller, order number, purchase date, total, credits used, handoff choice, and support window.
- Payment credentials should stay with approved providers; the marketplace can show only safe payment status and last-action labels.
- Receipts should link back to order status, pickup release, shipment tracking, report case, return eligibility, and review eligibility.
Seller Statement
- Seller statement lines need item price, seller fees, hub services, shipping deductions, refunds, credits, reserves, and release status.
- Held funds should show reason, related report, return window, proof gap, support owner, and expected review date.
- Seller exports should separate order records, statement lines, tax records, and support evidence with clear permission rules.
Tax Lines
- Order paperwork should separate item subtotal, shipping, hub service, discount, stored credit, tax estimate, duties, and refund impact.
- Exemption status, jurisdiction, seller tax status, and retained record notes should stay visible for finance review.
- Tax language should stay informational in the demo and avoid asking visitors to enter tax IDs or private documents.
Refund Records
- Refund records should show original total, refund reason, evidence status, seller response, credit routing, and final outcome.
- Partial refunds, canceled pickup, damaged shipment, missing item, and not-as-described cases need separate receipt adjustments.
- Refund records should update buyer receipt, seller statement, support timeline, and export history together.
Credits and Wallet
- Credit use should identify refund credit, gift balance, trade adjustment, seller service credit, or support-issued credit.
- Split tender should show applied balance, remaining amount due, decline or cancel state, and refund routing expectations.
- Credits should never obscure buyer protection, seller statement impact, or support ownership.
Export Package
- Export packages need buyer receipt records, seller statements, tax summaries, support outcomes, refund adjustments, and audit history.
- Exports should show owner approval, requested date, file scope, redaction state, retention window, and delivery status.
- Private payment credentials, sensitive tax identifiers, and support-only notes should stay out of public receipt routes.
Customer Notices
- Receipt notices should cover order confirmation, pickup readiness, shipment purchase, refund outcome, return deadline, and case closure.
- Quiet hours, language preference, fallback delivery, and support contact should match account notification choices.
- Failure states should give a useful next step instead of a blank receipt or unsupported payment message.
Owner Approval
- Owners should approve receipt fields, seller statement lines, tax display, export scope, refund adjustment rules, and customer notices.
- Launch review should confirm that checkout, order status, tax records, data export, support cases, and finance views all use the same order facts.
- Rollback should pause new paperwork changes while preserving buyer receipts, seller statements, and support evidence.
Purchases Center
Order history, auction wins, receipts, review eligibility, returns, reports, and seller follow-up.
Checkout Review
Cart totals, item snapshots, handoff choices, protection cues, and payment boundary.
Order Status
Timeline, item snapshot, pickup or shipment status, review, and report entry point.
Payment Readiness
Authorization, credits, seller releases, refunds, chargebacks, tax readiness, and finance review.
Wallet & Split Payments
Account credit, tender order, split limits, refund routing, and statement trail.
Tax & Fee Estimate
Buyer total preview, service lines, estimated taxes, refund adjustments, and seller statement impact.
Settlement Ledger
Order value, seller earnings, holds, refunds, release status, and finance review evidence.
Tax & Records
Seller status, order records, exemptions, statements, retention, and owner approval.
Data Export
Order records, seller statements, support evidence, privacy requests, and scheduled reports.
Notification Preferences
Receipt notices, refund notices, support notices, quiet hours, and fallback delivery.
Current demo state
Receipts and invoices are represented as order-record evidence.
The demo shows buyer receipts, seller statements, tax lines, refund records, credit use, exports, and customer notices without processing payments or collecting private tax details.
Future platform state
Launch needs approved order paperwork.
Later versions can add provider receipts, tax rules, statement exports, refund adjustments, customer notice delivery, finance reconciliation, support access, and retention controls.