Data export
Review how marketplace owners would export records for finance, sellers, support, privacy requests, audits, operations, and launch handoff without exposing credentials or sensitive customer details in the demo.
Export Catalog
- Marketplace owners should see every available export by file type, route source, owner role, schedule, retention period, and launch requirement.
- Core exports include order records, settlement records, seller statements, listing catalog, hub intake, support cases, audit logs, and privacy requests.
- Each export should have a visible data dictionary and representative row format before public launch.
Finance Files
- Finance exports should reconcile checkout review, order value, fees, credits, refunds, seller holds, settlement review, and tax record status.
- Every money-adjacent export should show generated time, date range, currency, seller id, order id, adjustment reason, and approval status.
- Launch-ready exports need signed approval before payout, refund, chargeback, or tax records are treated as final.
Seller Records
- Seller exports should include seller status, active listings, ended auctions, completed orders, returns, service credits, category permissions, and compliance status.
- Sellers should only receive their own records, with buyer private details masked unless policy requires a limited disclosure.
- Owner exports should separate seller performance reporting from private buyer or support data.
Support Evidence
- Support exports should bundle issue type, order snapshot, item condition trail, buyer notes, seller response, hub proof, documents, decision, and appeal status.
- Document exports need redaction state, retention date, reviewer, and reason for access.
- Evidence packets should preserve chain of custody without exposing unrelated account history.
Privacy Requests
- Customer export requests should separate profile data, order history, messages, reports, saved searches, watchlist, reviews, and notification preferences.
- Deletion and retention rules should identify records that must stay for legal, tax, fraud, support, or dispute reasons.
- Owners should approve processor review, export format, identity check, and delivery method before launch.
Audit History
- Audit exports should include app access changes, staff actions, seller holds, support decisions, policy approvals, route changes, and launch decisions.
- Each audit row should show actor, owner role, action, resource, before state, after state, reason, reviewer, and timestamp.
- Security and incident response should be able to pull focused audit packets without exporting the whole marketplace.
Scheduled Reports
- Recurring exports should cover daily settlement, weekly seller health, hub capacity, support aging, catalog quality, search health, and launch readiness.
- Schedules should have owner, file destination, redaction profile, failure contact, retry policy, and pause control.
- Failed scheduled exports should route to service health and owner handoff evidence.
Launch Review
- Before live release, owners should approve export catalog, file formats, retention rules, redaction policy, access roles, audit coverage, and support ownership.
- Go-live rehearsal should prove representative exports, blocked private fields, route links, staff access, failure handling, and rollback.
- Public domain release should not happen until privacy, finance, support, and security export owners sign off.
Marketplace Reporting
Owner report packets, category health, seller performance, hub operations, support outcomes, and finance exports.
Settlement Ledger
Order value, seller earnings, holds, refunds, release status, and finance review evidence.
Wallet & Split Payments
Balance statements, tender order, refund routing, holds, and export-ready finance rows.
Tax & Records
Seller status, order records, exemption review, statement exports, retention rules, and owner approval.
Receipts & Invoices
Buyer receipts, seller statements, tax summaries, refund adjustments, and audit history.
Privacy & Data
Data boundaries, retention, deletion, processor review, access logs, and customer export planning.
Notification Preferences
Preference exports, consent records, delivery health, quiet hours, and notification audit history.
Access & Audit
Role permissions, staff actions, approval history, privacy boundaries, and launch review.
Business Seller
Seller records, finance exports, approval history, team actions, and owner review.
Support Operations
Queue staffing, evidence handoff, response targets, refund authority, appeals, and quality review.
Owner Handoff
Evidence bundle, activation gaps, ownership controls, deployment safety, and acceptance checks.
Current demo state
Data export is represented as an owner review surface.
The demo shows export catalog, finance files, seller records, support evidence, privacy requests, audit history, scheduled reports, and launch review without exporting real customer data.
Future platform state
Live exports need secure jobs, redaction, delivery, and ownership.
Launch needs export jobs, file signing, redaction rules, privacy verification, access approvals, retention controls, failure alerts, and owner approval for every export destination.