Marketplace reporting engine
Give a marketplace owner a clear view of commerce health, category demand, seller quality, hub work, support pressure, finance exposure, and launch readiness.
Demand health
Searches, saves, bids, offers, sell-through, category pressure, and local pickup demand.
Contribution view
Seller fees, hub service lines, credits, refund exposure, support cost, and category margin.
Service health
Route checks, listing quality, auction closeout, hub readiness, provider status, and support pressure.
Export packet
Finance files, seller records, support evidence, privacy requests, audit history, and scheduled reports.
Executive Reports
- Owner reports should summarize marketplace activity, order review, auction performance, hub work, support pressure, category health, and launch blockers.
- Each report should show source routes, reporting period, owner, status, and the actions a reviewer can take next.
- Demo reports stay noindex and do not represent live financial performance.
Category Health
- Category reports compare inventory depth, watch rate, bid depth, sell-through, proof quality, return pressure, and hub load.
- Trading cards, retro games, GPUs, sneakers, collectibles, local pickup, and expanded categories should each have different proof and service expectations.
- Weak categories should show whether the problem is supply, pricing, proof, seller quality, pickup availability, or support load.
Seller Performance
- Seller reports should cover response time, listing accuracy, fulfilled orders, cancellations, issue rate, review quality, payout holds, and growth opportunities.
- Business sellers need team activity, approval delays, bulk import errors, storefront quality, and finance review in one report.
- Seller reports should link back to seller standards, reputation, protection, compliance, inventory, and analytics pages.
Hub Operations
- Hub reports should show intake volume, item checks, pickup windows, release exceptions, packing load, event readiness, and service area coverage.
- Retail hub activation reports should separate setup gaps, staff roles, custody evidence, pickup desk readiness, packing bench readiness, and local event staffing.
- Hub reporting should avoid exposing private buyer details in broad owner packets.
Support Outcomes
- Support reports should group missing item, damaged shipment, not-as-described, pickup issue, restricted item, seller appeal, and fraud review cases.
- Reports should show evidence status, response targets, refund authority, seller response, appeal timing, and quality review.
- Private staff notes should stay limited to permissioned support and audit views.
Finance Exports
- Finance packets should include order totals, fee lines, seller statements, refund credits, payout holds, tax records, insurance exposure, and settlement review.
- Exports should separate buyer receipts, seller statements, owner summaries, support evidence, and privacy requests.
- Each export needs owner, purpose, date range, private fields, retention rule, and approval history.
Permissions and Retention
- Reports should be permissioned by buyer support, seller operations, hub operations, finance, trust, operator, and executive owner roles.
- Retention rules should match privacy data controls, tax records, support evidence, audit logs, and security response requirements.
- Export actions need an audit record and a customer-safe explanation when they involve personal data.
Owner Approval
- Owners should approve report names, source data, private fields, export limits, retention windows, delivery schedule, and rollback controls.
- Launch review should prove reports match route coverage, Supabase readiness views, policy pages, support workflows, and finance records.
- Reports should pause when source routes, policies, provider health, or privacy approvals fail.
Marketplace Analytics
Demand, liquidity, category health, hub performance, seller quality, support load, and finance signals.
Unit Economics
Fees, hub services, seller releases, refund exposure, support pressure, category contribution, and owner review.
Seller Analytics
Demand signals, listing health, price actions, service levels, and seller quality prompts.
Data Export
Export catalog, finance files, seller records, support evidence, privacy requests, and audit history.
Support Operations
Queue staffing, evidence handoff, response targets, refund authority, appeal timing, and quality review.
Hub Network
Service areas, accepted categories, intake coverage, pickup capacity, event readiness, and hub routing.
Access & Audit
Role permissions, approval history, staff actions, privacy boundaries, support ownership, and launch review.
Launch Decision
Approved scope, deferred items, blockers, rollback controls, evidence checklist, and owner sign-off.
Current demo state
Reporting is represented with guided owner data.
The demo shows executive reports, category health, seller performance, hub operations, support outcomes, finance exports, permissions, retention, and owner approval using static examples.
Future platform state
Live reporting needs connected records and permissions.
Launch needs event-backed reports, permissioned exports, retention rules, finance reconciliation, privacy approval, scheduled delivery, audit logs, and rollback controls.