Shipping rates
Review how the marketplace presents service cards, seller discounts, package rules, insurance, address readiness, and international shipping boundaries before live labels are connected.
Service Cards
- Service cards show estimated arrival, carrier class, tracking level, signature need, insurance state, and buyer-facing promise.
- Listings can expose seller shipping, hub-packed shipment, hub pickup, and local pickup without mixing them into one unclear action.
- Rate cards should explain when a service is unavailable because of package size, declared value, location, or category rules.
Seller Discounts
- Seller discount review covers volume tiers, hub-packed service, category programs, oversized surcharges, and promotion eligibility.
- Buyers see the final shipping line in cart review while sellers see the estimated cost before publishing.
- Owner review should approve when discounts are marketplace-funded, seller-funded, or passed through from a carrier program.
Package Rules
- Package rules capture weight, dimensions, fragile handling, batteries, sealed collectibles, graded slabs, artwork tubes, and oversized home goods.
- Listing studio should ask for package details early enough to avoid surprise shipping costs after a sale.
- Hub staff need category packing guidance when a seller chooses counter intake or hub-packed shipment.
Insurance and Signature
- High-value cards, GPUs, sneakers, artwork, consoles, and fragile goods should surface declared value, signature, and insurance recommendations.
- Insurance choices should connect to settlement holds, report evidence, carrier damage review, and seller release timing.
- Buyer-facing copy should keep protection language specific to the order state shown in the demo.
Address Readiness
- Future address review needs deliverability checks, apartment prompts, PO box restrictions, pickup alternatives, and masked-contact handling.
- The demo avoids real addresses while showing what information a launched checkout would need to validate.
- Failed address or service mismatch states should give the buyer a clear alternate handoff path.
International Shipping
- International readiness covers customs forms, restricted categories, batteries, declared value, duties, return path, language support, and support ownership.
- Some categories can remain domestic-only until policy, carrier, insurance, and support rules are approved.
- Category pages should show whether an item ships internationally, ships domestically, or requires local pickup.
Rate Review
- Operator review should compare quoted rate, charged buyer line, seller deduction, hub service line, insurance, and refund exposure.
- Rate exceptions need an owner, reason, buyer-visible fallback, seller communication, and support note.
- Launch review should prove service cards, category rules, address validation, and failure handling before labels go live.
Carrier Health
- Carrier health should show rate availability, label purchase readiness, tracking delay, scan exceptions, outage state, and support fallback.
- Provider incidents should route to service health, notification preferences, and security incident response when customer notices are needed.
- Rollback should be able to disable a service class without hiding existing order status.
Shipment Handoff
Labels, tracking, packing proof, QR release, insurance notes, and issue documentation.
Seller Shipping
Package presets, label review, carrier scans, seller discounts, pickup and drop-off, and issues.
Fulfillment Rules
Shipping, pickup, packing, tracking, report entry points, and handoff choices.
Delivery & Pickup
Carrier events, hub pickup, local pickup, QR release, issue handling, and launch review.
Delivery Profile
Saved handoff choices, masked delivery preview, address readiness, privacy, and owner approval.
Saved Address Book
Masked address labels, validation, checkout eligibility, seller visibility, and support evidence.
Address Validation
Deliverability, carrier availability, unsupported destinations, unit prompts, and pickup alternatives.
International Shipping
Country eligibility, customs details, duties, restricted categories, returns, and owner approval.
Insurance & Claims
Declared value, shipment damage, hub custody, pickup release, seller holds, and evidence packets.
Listing Studio
Package details, category attributes, shipping choices, handoff options, and publish review.
Service Health
Provider checks, service watch, checkout review, hub pickup, messages, support, and owner approval.
Payment Readiness
Checkout authorization, credits, seller releases, refunds, chargebacks, tax readiness, and finance ownership.
Notification Preferences
Shipment notices, failed delivery alerts, quiet hours, provider state, consent, and support fallback.
Current demo state
Rates are represented as reviewable service cards.
The demo shows service choices, package rules, insurance cues, seller discount planning, address readiness, international boundaries, and carrier health without buying labels.
Future platform state
Live shipping needs carrier services and owner controls.
Launch needs carrier accounts, rate shopping, label purchase, address validation, customs data, tracking events, discount rules, insurance claims, provider monitoring, and rollback controls.