Balance and credits
Show how checkout credits, refund credits, trade adjustments, seller service credits, and account review can stay understandable before the payment boundary.
Credit Sources
- Refund credit from returned or resolved orders.
- Trade adjustment when an item-for-item proposal includes a cash difference.
- Seller service credit for hub intake, packing, pickup, or event participation adjustments.
Checkout Application
- Cart review shows available credit, applied credit, remaining balance, and handoff choice together.
- Credits can be limited by category, seller, issue type, expiration, or support outcome.
- Buyer acknowledgement appears before checkout activation.
Refund Credits
- Resolved reports can create account credit after evidence, seller response, and support outcome are complete.
- Pending credits stay linked to the order, report case, item snapshot, and handoff proof.
- Refund credit history keeps amount, reason, expiration, owner, and next step visible.
Seller Adjustments
- Seller credits can offset hub service, promotion, packing, pickup, or listing quality corrections.
- Adjustments need a reason, source order or listing, operator owner, and statement visibility.
- Seller finance keeps credits separate from earnings, holds, refunds, and payout readiness.
Split Review
- Cart review can show credit applied first, then remaining amount due after seller terms and handoff choice.
- Large orders can require account standing, trust review, and support-visible balance history before activation.
- This page does not collect card, bank, wallet, address, or private identity details.
Controls and Limits
- Credits need expiration, allowed category, allowed seller, allowed handoff method, and support override rules.
- Restricted accounts, unresolved reports, seller holds, and identity review can pause application.
- Every balance change needs a visible reason and an operator audit trail.
Cart Center
Show eligible credits, rewards, seller coupons, and balance limits before checkout review.
Checkout Review
Cart items, credits, handoff choices, fees, and buyer acknowledgement.
Settlement Ledger
Order value, holds, refunds, release state, and finance review.
Payment Readiness
Authorization, credits, seller releases, refunds, chargebacks, and tax readiness.
Wallet & Split Payments
Balance types, tender order, limits, refund routing, and statement trail.
Deals & Promotions
Cart credits, seller coupons, bundle savings, eligibility, and owner review.
Rewards Center
Member status, rewards balance, trade credit, pickup perks, seller rewards, and limits.
Returns Center
Eligibility, evidence, seller response, refund holds, and outcomes.
Seller Finance
Fees, earnings, payout readiness, reserves, credits, and tax readiness.
Trade Offers
Cash difference, proof notes, seller messages, and handoff choice.
Service Activation
Checkout, identity, notifications, media, carriers, support, and launch guardrails.
Current demo state
Balance and credits are represented as review data.
The demo shows account credits, refund credits, trade adjustments, seller credits, cart application, holds, limits, and operator review without moving money.
Future platform state
Balances can expand after financial controls are connected.
Later versions can add provider reconciliation, stored-value policy, seller statements, refund routing, tax treatment, account security, and permissioned audit history.