Counter intake camera kit
Counter intake is the first visible proof checkpoint. Accepted category, condition photos, accessory state, and pickup readiness stay tied to the item, and the same proof marker carries forward into pickup, checkout, and issue review.
Hub receipt snapshot
One item path stays visible: seller intake, proof packet, buyer handoff, and issue window. The flow keeps the proof marker attached and avoids implying live appointment booking or live custody.
Handoff path
Intake is the first proof moment
This intake screen shows how staff notes, photos, packing state, and release rules connect to the buyer and seller views.
Seller starts
Listing Studio sends high-value or local items toward hub intake when proof matters.
Open seller flow.
Check next
Category checklists turn intake photos into buyer-visible condition proof.
Open checks.
Seal and scan
An opaque item label records intact, replaced, broken, quarantined, and released custody states.
Open label controls.
Service lines
Intake, packing, pickup, and event work need visible timing and cost cues.
Review fees.
Buyer release
Pickup windows use the intake record for handoff proof and no-show handling.
Review pickup.
Event eligible
Items can enter local drops after photos, reserve, and release rules are ready.
Open events.
Issue evidence
Reports compare intake proof, seller notes, buyer pickup, and order history.
Open report path.
Counter Checklist
- Confirm item title, category, seller, serial area, included accessories, and visible wear.
- Capture front, back, ports, accessories, packaging, and defect photos.
- Apply and scan a tamper-evident item label; any mismatch, break, or replacement opens an exception event.
- Record accepted-category status and restricted-item review result before buyer handoff.
Packing Notes
- Battery included and photographed.
- Lens cap, mount, cable, and case counted.
- Fragile pack requested before shipment.
Release Rules
- Pickup window must be selected during order review.
- Pickup closes only after an intact-label scan, order and location match, staff confirmation, and one-time buyer challenge.
- Item report uses intake photos, seller thread, and pickup confirmation context.
Hub Profile
Service area, hours, accepted categories, turnaround, and local drops.
Assurance Passport
Item proof, custody steps, handoff status, and report evidence.
Report Pattern
Support cases reuse item photos, handoff notes, and seller messages.
Operator View
Hub tab tracks intake load, pickup pressure, packing work, and event readiness.
Current demo state
Hub workflows are shown with fictional local records.
The demo shows service areas, intake rules, item checks, pickup windows, release proof, fees, turnaround, and local event inventory.
Future platform state
Launch-ready hubs need staffing and custody controls.
Launch needs real locations, staff roles, chain-of-custody records, storage policy, appointment capacity, liability terms, and support ownership.