Current demo state
Help and evidence pages are written for the demo stage.
The demo explains policies, fees, condition proof, store-assisted resale, route coverage, and setup evidence without asking for private data.
Help
Find the right path for orders, auctions, pickup, seller tools, item reports, and account activity.
Orders
- Track pickup, packing, shipment, delivery, review windows, and report windows.
- Check item snapshots, seller details, handoff method, and support status.
Checkout Review
- Review cart items, handoff choices, estimated fees, and pickup or shipment choices.
- Compare hub pickup, local pickup, and packed shipment before order handoff.
Pickup
- See pickup windows, release proof, no-show handling, and hub contact timing.
- Confirm which categories are eligible for counter intake and pickup release.
Reports
- Start lost, missing, damaged, wrong-item, and condition report flows from purchase history.
- Attach required photos, messages, tracking details, pickup confirmation, and notes.
Condition Guide
- Check category standards for photos, proof, item specifics, handoff notes, and report evidence.
- Use condition details to compare listings before bids, offers, or cart review.
Selling
- Manage active listings, offers, auctions, orders, returns, reports, and analytics.
- Check listing quality, fulfillment readiness, seller standards, and profile reputation.
Messages & Alerts
- Follow bids, offers, seller replies, pickup reminders, support updates, and price alerts.
- Save searches and turn marketplace activity into filtered notification cards.
Contact the project team
- Start a partnership, acquisition, product, or technical conversation.
- Messages use a protected server workflow; the recipient is never exposed in the browser.
Future platform state
Launch-ready help content needs clear ownership.
Launch needs final policies, support contact paths, fee approval, knowledge-base ownership, legal review, update history, and service-level tracking.