Event delivery
Review the event names, delivery states, retry rules, replay controls, owner alerts, and privacy limits a marketplace owner would approve before connected services go live.
Event Names
- Listing, bid, offer, order, pickup, report, refund, seller release, message, and notification events should use stable names.
- Each event needs an owner, route link, customer-safe description, private-field boundary, and rollback rule.
- High-value events should link back to the listing, order, support case, hub handoff, settlement review, or seller payout settings.
Delivery Status
- Delivery status should separate queued, sent, acknowledged, delayed, failed, paused, replayed, and blocked states.
- Owners should see event id, event type, app name, route, resource id, retry count, status reason, and last delivery attempt.
- Customer-facing pages should keep working even when a connected service is paused or delayed.
Retry Review
- Repeated failures should pause delivery before they create duplicate orders, duplicate messages, or confusing seller tasks.
- Retry windows should be stricter for bids, offers, checkout review, pickup release, refunds, seller holds, and account changes.
- Support should have a clear customer-safe explanation when a downstream service is delayed.
Replay Controls
- Replay should require owner approval, reason, target event, affected route, expected outcome, and rollback note.
- Replay history should show who approved it, when it ran, what changed, and whether the connected service acknowledged it.
- Private data should never be added to a replay just because the first delivery failed.
Owner Alerts
- Owner alerts should flag failed seller releases, stuck pickup releases, delayed support notices, failed order updates, and paused apps.
- Alerts should link to service health, staff queue, access audit, security response, and launch decision pages.
- Every alert needs severity, owner, customer impact, seller impact, next review time, and closeout note.
Privacy Limits
- Broad catalog, search, analytics, and seller-quality events should not contain addresses, payment details, private messages, or identity documents.
- Support and finance events should include only the minimum evidence needed for the action being reviewed.
- Retention, export, deletion, and staff-access rules should match the privacy and data controls page.
Service Recovery
- Recovery should show whether the fix is retry, replay, pause, owner escalation, support notice, or rollback.
- Payments, seller releases, identity checks, delivery notices, carrier scans, and media proof should each have separate recovery owners.
- Go-live rehearsal should prove failure handling before a public launch uses real connected services.
Owner Approval
- Owner approval covers event names, delivery status, retry limits, replay authority, owner alerts, privacy limits, recovery paths, and launch gates.
- Launch needs signed delivery, monitoring, alert routing, audit logs, support scripts, privacy review, and rollback authority.
- Approval should stay separate from customer launch so connected services can be tested before public traffic changes.
API Access
App registry, sandbox keys, scoped permissions, event delivery, rate limits, audit logs, and launch review.
Commerce Integration
Route contracts, identity scopes, listing actions, order events, support events, and launch controls.
Service Health
Storefront, checkout review, search, auction closeout, pickup, messages, support, and provider checks.
Notification Delivery
Queued, sent, delayed, muted, failed, blocked, and action-needed notification states.
Access & Audit
Role permissions, staff actions, approval history, privacy boundaries, and launch review.
Go-Live Rehearsal
Timed launch practice, route checks, service watch, support drills, rollback practice, and final approval.
Current demo state
Event delivery is represented as an owner review surface.
The demo shows event names, delivery states, retry rules, replay controls, owner alerts, privacy limits, related routes, and approval gates without sending external events or exposing credentials.
Future platform state
Live event delivery needs signed delivery and recovery ownership.
Launch needs signed requests, retry queues, replay permissions, provider monitoring, support scripts, privacy review, alert ownership, and rollback authority before connected services go live.