Orders and purchases
Track completed purchases, auction wins, pickup windows, shipment progress, receipts, review eligibility, returns, reports, and seller follow-up from one buyer view.
Purchases decide what actions are eligible
Completed orders can review, active orders can track or report, won auctions go to checkout review, and lost items point to similar inventory.
Purchase states
Order history decides which actions are allowed
Review, return, report, receipt, seller message, and similar-item actions depend on whether the item was bought, won, delivered, picked up, or still in checkout review.
Completed pickup
Slate canvas high-tops are pickup complete and review eligible.
Review allowed
Auction closeout
If the graded sky-dragon card closes as a reserve-met win, it opens cart review.
Only after auction close
Active shipment
Creator graphics card shipment has packing proof and support window open.
Track status
Report draft
A missing video cable report needs an accessory photo, packaging, listing snapshot, and seller thread.
Docs required
Receipt ready
Buyer total, credits, seller terms, and support links remain attached to the order.
Export record
Unavailable listing
Sold listings remain in order history, while the public listing points shoppers to similar items.
Shop similar
Completed purchase review
Only completed purchases and fulfilled auction wins expose review actions. This purchase is marked pickup complete, so the review can be added to the reputation view on this device.
Slate canvas high-tops
$118 | very good condition | hub pickup completed | review or documented report
Creator graphics card
$388 | excellent condition | insured shipment active | packing proof and tracking available
Restored 16-bit console set
$129 | excellent condition | delivered | receipt and accessory record available
Ergonomic mesh desk chair
$64 | very good condition | pickup scheduled | measurements and release instructions attached
Order History
- Order rows should show item title, seller, price, purchase type, date, fulfillment state, receipt, and next action.
- Buy-now orders, auction wins, accepted offers, and local pickup purchases should use the same history pattern.
- Order history should preserve sold item snapshots even when the public listing changes or expires.
Auction Wins
- Won auctions should show close time, final price, reserve state, bid history, seller terms, and checkout review status.
- Unpaid auction wins should make the next step clear without asking for payment details inside the demo.
- Winning records should connect to bids center, receipts, support, and settlement review.
Pickup and Shipment
- Pickup rows should show hub, release window, QR release state, no-show rules, and issue window.
- Shipment rows should show packing proof, label state, tracking status, insurance cue, and delivery issue path.
- Local handoff should stay visible before a buyer reports a missing, damaged, or wrong item.
Receipts
- Receipt cards should show buyer total, credits used, fee lines, refund adjustments, seller statement impact, and export availability.
- Receipts should link to the exact order, support case, return, and review state.
- Private payment credentials and sensitive tax details should stay outside public purchase pages.
Review Eligibility
- Review actions should appear only after completed purchase, fulfilled pickup, delivered shipment, or fulfilled auction win.
- Open reports, return review, or seller-protection holds should pause feedback until the outcome is clear.
- Review history should connect buyer feedback, seller response, dispute adjustments, and moderation state.
Returns and Reports
- Return and report actions should require item photos, packaging proof, seller messages, delivery or pickup evidence, and requested resolution.
- Missing item, damaged item, wrong item, not-as-described, and cancelled pickup cases should keep separate timelines.
- Support should see the order snapshot, handoff proof, receipt, messages, and seller response together.
Seller Follow-Up
- Buyers should be able to message sellers from the order context, not from a loose inbox thread.
- Seller response time, return setting, proof quality, and recent reviews should stay close to the purchase record.
- Follow-up should avoid off-platform pressure and keep report paths visible.
Owner Approval
- Owners should approve order history, auction win treatment, pickup and shipment states, receipts, review gating, report evidence, and support visibility.
- Launch review should confirm that checkout, order status, returns, receipts, support, seller protection, and settlement pages all tell the same order story.
- Rollback should pause new purchase actions while keeping existing order records, receipts, reports, and support evidence available.
Cart Center
Review cart snapshots, accepted offers, seller groups, credits, and checkout boundary.
Order Detail
Item snapshot, timeline, seller context, review action, and report entry point.
Report Item Issue
Issue choice, required proof, seller response, hub proof, support triage, and outcome request.
Order Tracking
Pickup, shipment, review, report, and support timeline states.
Receipts & Invoices
Buyer receipts, seller statements, refund records, credits, and export packages.
Returns Center
Eligibility, evidence, seller response, refund holds, and outcome paths.
Report Case
Documentation checklist, buyer notes, support timeline, and resolution path.
Reviews & Reputation
Verified purchases, seller rating, buyer feedback, review eligibility, and moderation.
Purchase Protection
Issue windows, evidence, seller response, hub proof, return status, and refund review.
Bids Center
Won auctions, reserve status, closeout checkout, and bid history.
Current demo state
Purchases are shown with static order examples.
The demo shows order history, auction wins, pickup and shipment status, receipts, review eligibility, returns, reports, and seller follow-up without collecting payment details or addresses.
Future platform state
Purchases can expand after order services are connected.
Later versions can add payment records, order creation, pickup release, carrier tracking, receipt delivery, verified reviews, return decisions, support ownership, seller protection, settlement records, and audit logs.