:root {
  --bg: #08090c;
  --panel: #111217;
  --panel-2: #181a21;
  --line: #333742;
  --text: #fff;
  --muted: #c8cbd2;
  --accent: #e30613;
  --accent-hot: #ff2638;
  --shadow: 0 22px 60px rgba(0, 0, 0, 0.42);
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

* {
  box-sizing: border-box;
}

body {
  min-width: 0;
  margin: 0;
  background:
    linear-gradient(135deg, rgba(227, 6, 19, 0.18), transparent 28%),
    linear-gradient(180deg, #08090c, #0e1015 48%, #07080b);
  color: var(--text);
}

button {
  cursor: pointer;
  font: inherit;
}

img {
  display: block;
  max-width: 100%;
}

.operator-topbar {
  position: sticky;
  top: 0;
  z-index: 5;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  padding: 0.85rem clamp(1rem, 4vw, 4rem);
  border-bottom: 1px solid rgba(255, 255, 255, 0.12);
  background: rgba(8, 9, 12, 0.92);
  backdrop-filter: blur(18px);
}

.operator-brand {
  display: inline-flex;
  align-items: center;
  gap: 0.7rem;
  color: inherit;
  text-decoration: none;
}

.operator-brand img {
  width: 2.35rem;
  height: 2.35rem;
  object-fit: contain;
}

.operator-brand strong,
.operator-brand small {
  display: block;
  line-height: 1.05;
}

.operator-brand small {
  color: var(--muted);
}

.operator-topbar nav {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  justify-content: flex-end;
}

.operator-topbar nav button,
.operator-actions button,
.operator-filter,
.queue-row button {
  min-height: 2.25rem;
  border: 1px solid rgba(255, 255, 255, 0.14);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.055);
  color: var(--muted);
  font-weight: 900;
}

.operator-topbar nav button {
  padding: 0 0.75rem;
}

.operator-topbar nav button.active,
.operator-topbar nav button:hover,
.operator-topbar nav button:focus-visible,
.operator-filter.active {
  border-color: rgba(227, 6, 19, 0.72);
  background: rgba(227, 6, 19, 0.22);
  color: #fff;
}

main {
  width: min(1280px, calc(100% - 2rem));
  margin: 0 auto;
  padding: 1rem 0 3rem;
}

.operator-hero {
  display: flex;
  align-items: end;
  justify-content: space-between;
  gap: 1rem;
  padding: 0.75rem 0 1rem;
}

.operator-eyebrow {
  margin: 0 0 0.55rem;
  color: var(--accent-hot);
  font-size: 0.75rem;
  font-weight: 950;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

h1 {
  max-width: 18ch;
  margin: 0;
  font-size: clamp(2rem, 4.8vw, 4.3rem);
  line-height: 0.98;
  letter-spacing: 0;
  text-shadow: none;
}

.operator-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  justify-content: flex-end;
}

.operator-actions button {
  padding: 0 0.9rem;
  border-color: rgba(227, 6, 19, 0.48);
  background: linear-gradient(180deg, rgba(227, 6, 19, 0.32), rgba(125, 7, 16, 0.2));
  color: #fff;
}

.metric-grid {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 0.75rem;
}

.metric-card,
.operator-card,
.operator-side article {
  min-width: 0;
  border: 1px solid rgba(255, 255, 255, 0.13);
  border-radius: 8px;
  background: linear-gradient(180deg, rgba(22, 23, 29, 0.98), rgba(10, 11, 15, 0.98));
  box-shadow: 0 16px 34px rgba(0, 0, 0, 0.22);
}

.metric-card {
  padding: 0.85rem;
}

.metric-card span {
  display: block;
  color: var(--muted);
  font-size: 0.74rem;
  font-weight: 900;
  text-transform: uppercase;
}

.metric-card strong {
  display: block;
  margin-top: 0.45rem;
  color: #fff;
  font-size: clamp(1.45rem, 3vw, 2.25rem);
  line-height: 1;
}

.metric-card small {
  display: block;
  margin-top: 0.45rem;
  color: var(--accent-hot);
  overflow-wrap: anywhere;
}

.operator-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(18rem, 0.34fr);
  gap: 0.75rem;
  margin-top: 0.75rem;
}

.operator-main,
.operator-side {
  display: grid;
  gap: 0.75rem;
  align-content: start;
}

.operator-card,
.operator-side article {
  padding: 1rem;
}

.operator-card h2,
.operator-side h3 {
  margin: 0;
}

.operator-card p,
.operator-side p {
  color: var(--muted);
  line-height: 1.45;
}

.operator-filters {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  margin-top: 0.75rem;
}

.operator-filter {
  padding: 0 0.65rem;
  font-size: 0.75rem;
}

.data-grid {
  display: grid;
  gap: 0.5rem;
  margin-top: 0.75rem;
}

.queue-row,
.seller-row,
.hub-row,
.category-row,
.progress-row,
.finance-row,
.service-row,
.route-row,
.policy-row,
.playbook-row,
.acceptance-row,
.workflow-row {
  display: grid;
  grid-template-columns: minmax(0, 1.2fr) minmax(0, 0.8fr) auto;
  gap: 0.65rem;
  align-items: center;
  padding: 0.7rem;
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.055);
}

.queue-row strong,
.queue-row span,
.queue-row small,
.seller-row strong,
.seller-row span,
.seller-row small,
.hub-row strong,
.hub-row span,
.hub-row small,
.category-row strong,
.category-row span,
.category-row small,
.progress-row strong,
.progress-row span,
.progress-row small,
.finance-row strong,
.finance-row span,
.finance-row small,
.service-row strong,
.service-row span,
.service-row small,
.route-row strong,
.route-row span,
.route-row small,
.policy-row strong,
.policy-row span,
.policy-row small,
.playbook-row strong,
.playbook-row span,
.playbook-row small,
.acceptance-row strong,
.acceptance-row span,
.acceptance-row small,
.workflow-row strong,
.workflow-row span,
.workflow-row small {
  display: block;
  overflow-wrap: anywhere;
}

.queue-row small,
.seller-row small,
.hub-row small,
.category-row small,
.progress-row small,
.finance-row small,
.service-row small,
.route-row small,
.policy-row small,
.playbook-row small,
.acceptance-row small,
.workflow-row small {
  margin-top: 0.15rem;
  color: var(--muted);
}

.queue-row button,
.finance-row button {
  padding: 0 0.7rem;
}

.policy-row,
.acceptance-row {
  grid-template-columns: minmax(0, 1fr) auto;
}

.severity {
  width: fit-content;
  padding: 0.32rem 0.55rem;
  border-radius: 999px;
  background: rgba(227, 6, 19, 0.18);
  color: #fff;
  font-size: 0.74rem;
  font-weight: 950;
}

.bar {
  height: 0.55rem;
  overflow: hidden;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.09);
}

.bar i {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: linear-gradient(90deg, var(--accent), var(--accent-hot));
}

.operator-toast {
  position: fixed;
  right: 1rem;
  bottom: 1rem;
  z-index: 10;
  max-width: min(24rem, calc(100vw - 2rem));
  padding: 0.8rem 0.95rem;
  border: 1px solid rgba(255, 255, 255, 0.14);
  border-radius: 8px;
  background: rgba(5, 9, 12, 0.95);
  color: var(--text);
  box-shadow: var(--shadow);
  font-weight: 900;
  opacity: 0;
  pointer-events: none;
  transform: translateY(0.6rem);
  transition: opacity 150ms ease, transform 150ms ease;
}

.operator-toast.visible {
  opacity: 1;
  transform: translateY(0);
}

@media (max-width: 980px) {
  .operator-topbar {
    align-items: start;
    flex-direction: column;
  }

  .operator-hero,
  .operator-layout {
    grid-template-columns: 1fr;
  }

  .operator-hero {
    align-items: stretch;
    flex-direction: column;
  }

  .metric-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 680px) {
  main {
    width: min(100% - 1rem, 1280px);
  }

  .metric-grid,
  .queue-row,
  .seller-row,
  .hub-row,
  .category-row,
  .progress-row,
  .finance-row,
  .service-row,
  .route-row,
  .policy-row,
  .playbook-row,
  .acceptance-row,
  .workflow-row {
    grid-template-columns: 1fr;
  }
}